Last Updated: October 2020

Thank you for your visiting and being a part of Haiti Joe. It is our sincere hope that the following privacy policy terms and conditions will guide our relationship together and set forth expectations so that there are no, or at least, minimal chances of misunderstanding.  

RETURNS & REFUNDS

Our refund and returns policy lasts 30 days.

Refunds due to your dissatisfaction of our product are limited to one opened bag. Multiple bags can be returned for refund within the return period, but we will only refund monies for one opened bag.

Refunds are limited to purchase price of product.  We do not refund money for shipping or donated portions of your purchase. Unused product must be returned in usable condition.

To complete your return, please enclose your order confirmation email and send via UPS or USPS to…

Haiti Joe Coffee
301 S. Canyonwood Drive
Dripping Springs, TX 78620

Attention: Returns & Refunds

If you wish to use our shipper number, contact us. Upon the receipt of the returned product shipping costs will be deducted from your refund.

Refunds will only be made to the payment type used at time of purchase.

NEED HELP?

Contact us at info@haitijoe.com for questions related to refunds and returns.

HAITI JOE PRIVACY NOTICE

We are committed to respecting your privacy. This policy is to explain how we may use the personal information we collect from you at www.HaitiJoe.com. References to Haiti Joe, Haiti Joe Coffee, K12 Haiti, we, our or us in this privacy notice apply to Haiti Joe, K12 Haiti, its parent organizations, affiliates and/or partners. This privacy notice applies to all donors of all sorts whether personal or corporate in nature as well as any and all site visitors. This notice does not form part of any contract. By doing business at Haiti Joe you are also accepting K12 Haiti’s privacy policy.

PRIVACY

At Haiti Joe, we respect the privacy of our website visitors and created a policy to show our firm commitment to your privacy and the protection of your information. The following online privacy policy applies to information that we collect when you visit this website (HaitiJoe.com) as well as our online donation forms provided by our donation processing partners.

TYPE OF DATA WE COLLECT

Generally, we collect two types of data: 1) Anonymous and 2) Personally Identifiable data.

ANONYMOUS DATA COLLECTION

Like many Web Sites, Haiti Joe uses a technology called “cookies”. A cookie is a small text file that is sent to your browser via a web server, and is stored on your computer when you access a website. HAITI JOE uses cookies to collect anonymous, non-personally identifiable data.  We use this data primarily to assess how visitors use our website, which helps us make decisions on improvements. Cookies also let us know how visitors find our website, such as through a search engine or link from another site, which helps us measure the effectiveness of our marketing efforts. While this is not an exhaustive list of cookie uses, in all cases HAITI JOE will not use cookies to collect personally identifiable information from our site unless you voluntarily agree to enter the information.

PERSONALLY IDENTIFIABLE DATA COLLECTION

HAITI JOE never collects personally identifiable information on our website without your consent. The only personally identifiable information that we collect is information that you voluntarily enter on our website, or within the account/donation forms of our 3rd party providers. Information we collect may include, but is not limited to, name, address, city, state, ZIP/postal code, telephone number, e-mail address. In order to continuously improve our service and meet your needs we may also ask you to provide information specific to your organization. HAITI JOE uses this information primarily to communicate with you, and to provide you with better service. For example, the information may be used to complete a transaction or communicate with you through mailings and email. We also provide you with the opportunity to remove your name from our mailings/email lists, if you desire to do so (see corresponding section below).

SHARING OF PERSONAL INFORMATION

HAITI JOE may sell, rent, lease or exchange your personal information to other organizations for their own use. You explicitly agree to Haiti Joe exchanging your information with its parent company K12 Haiti and its managing partner Endure Products, LLC d/b/a Roost & Root.

OUTSIDE LINKS

As a convenience to our visitors, HAITI JOE website may contain links to other sites that we believe may offer useful information. The privacy policy and provisions described here do not necessarily apply to those sites. We suggest contacting those sites directly for information on their data collection and distribution policies.

MAILING LISTS

You may unsubscribe from our mailing and email lists at any time. To no longer receive communication through the mail, please write and send your request to 301 S. Canyonwood Drive | Dripping Springs, TX 78620. To unsubscribe from our email lists, simply click the “manage your subscription” link at the bottom of any informational email received from Haiti Joe.

AFFILIATIONS

HAITI JOE is a social causes non-profit of K12 Haiti and as such shares information with K12 Haiti and its affiliates for donation marketing reasons.

Haiti Joe is a registered non-profit dba of K12 Haiti and a member of the K12 Haiti initiative.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our website.

TAXES

Our coffee product is exempt in Texas as a “food item”. Shipping is exempt because product sale is exempt. Your donation portion is not taxable. Current volume does not require us to consider and calculate the collection of any applicable taxes from any state other than Texas, which is exempt. If you would owe sales tax in your state related to this purchase it will be your responsibility to report and pay it.

DONATIONS

The donation portion of your purchase will be used for the purpose it was promoted in accordance with laws governed by the State of Texas.  Haiti Joe is a duly registered d/b/a of K12 Haiti, a Texas Non-Profit Corporation with Federal 501 (c) (3) status.  Your lawyer or accountant can provide you detailed information as to the amounts and types of tax deductions a charity such as Haiti Joe will afford you. Your order confirmation is your deduction receipt and is inclusive of all required details of your donation for tax purposes.

DISPUTES

Haiti Joe in good faith will attempt to carry out it’s mission and abide by it’s policies. In the event that you are dissatisfied with your involvement with Haiti Joe, for any reason whatsoever, it is our sincere wish to resolve it with you amicably.  But please keep this in mind.  Haiti Joe in no way will be responsible for consequential damages, and does not offer refunds on donated monies. Your sole remedy if you are dissatisfied with Haiti Joe is to stop any further involvement or return product consistent with our returns policy.